07598493090 info@recordone.co.uk



Do we have PLI & Equipment insurance?

Yes, we are covered by public, product and employers liability insurance up to £10 million. All of our electrical equipment is PAT tested. Please ask if you require any certificates when booking your event.


What if we need to cancel?

If you need to cancel your booking we ask that you inform us as soon as possible. Cancellations less than 48 hours before the event will incur a cancellation fee (up to 100% of of the final invoice in some cases) This is to cover any costs already paid by Record One.


What information do we need?

Depending on your booking type, we would generally ask for tech spec’s (If you’re a band) floorplans & capacity (If you’re a venue/promoter) any other useful information relating to your booking. Generally setting up our equipment will take 1-2 hrs (Including soundcheck) so please be mindful of this when planning your event.


When should I book?

We normal ask our clients to give us as much notice when booking equipment or technicians to ensure stock and staff availability. However if it’s a last minute booking we will always do our best to accommodate you.


Do we do lighting?

We can provide basic wash lighting for stages at an additional fee, please enquire about this when booking. If you require something more than we can provide we would be happy to outsource this equipment for you.


Do we do staging?

We currently do not own our own staging – however if you require staging for your event let us know and we can arrange this through one of our local suppliers. Additional fees will apply for staging and delivery.


Office Hours
(Out of Hours Calls Will Be Charged)

Mon-Sat: 10am – 5pm
Sun: Closed

Contact Us

Tel: 07598 493090
Enquiries: info@recordone.co.uk
Finance: accounts@recordone.co.uk