Yes, we are covered by public, product and employers liability insurance up to £10 million. All of our electrical equipment is PAT tested. Please ask if you require any certificates when booking your event.

If you need to cancel your booking we ask that you inform us as soon as possible. Cancellations less than 48 hours before the event will incur a cancellation fee (up to 100% of of the final invoice in some cases) This is to cover any costs already paid by Record One.

Depending on your booking type, we would generally ask for tech spec’s (If you’re a band) floorplans & capacity (If you’re a venue/promoter) any other useful information relating to your booking. Generally setting up our equipment will take 1-2 hrs (Including soundcheck) so please be mindful of this when planning your event.